Best Western Brome Grange Hotel

After an extremely traumatic journey (we had a puncture 40 mins from your venue) from our hometown in Malvern, we were greeted by a very friendly night porter who showed us to our room. We were both pleasantly surprised at how nice the room was and had a good night's sleep. We we greeted the following morning at breakfast by Lee, who was exceptionally pleasant and went above and beyond his duties by pointing us in the right direction to a garage to sort out the flat tyre. The breakfast was delicious, and we both agreed that it was the best we'd ever had. All staff that we spoke to were kind and helpful. The hotel itself is really quaint. The sloping floors, etc, just added extra character to the hotel. It was fab. The gardens were beautiful, my partner is a landscape gardener by trade and he was highly impressed with the workmanship. We will definitely visit again. Lee, if you happen to see this, I want to thank you personally for your help and for checking in with us when we got back and making sure that all was sorted with the truck. You were obviously busy, but you took the time to stop us and ask if all was ok, which turned into a really nice conversation. There should definitely be more people like you in this world!! I shall recommend your hotel to any family or friends that are thinking of heading your way. Thanks for a great weekend guys. From Leda ( the lady with the crazy coloured hair) & Carl.

the hotel is set in beautiful countryside, the staff were warm and welcoming and very helpful. I arrived over an hour before the check in time but they made sure my room was the next one cleaned so I could access the room early. the room was spotlessly clean and very well equipped, I like the fact there was bottled water and a pack of biscuits with the tea and coffee making facilities. The room was chilly when I entered but fortunately there was a handbook explaining absolutely everything about the room, I was then able to turn on the radiator and the room warmed up nicely. I slept really well, the shower was absolutely fantastic and there were free toilitries availble.

Nice and large room with everything you need for a pleasant stay. Good and cozy beds. The hotel has many facilities. The Lamb Shank in the restaurant was the best lamb I have ever had! 👍

Great breakfast, fresh coffee and fresh eggs upon request. Great staff, reception staff was amazing and sorted our room. Late checkout when requested.

The hotel is a in a good location as a way stop and only 2 minutes walk from the drive of The Oaksmere Hotel where we were having dinner with friends. We had booked one of the larger rooms with balcony in the main building, so not able to comment of the standard rooms laid out 'Motel like' around the main reception building. The staff were very friendly and the bar was comfortable.